Contact Us

We're Here to Help

Welcome to Shopbabaf! We are committed to providing helpful customer service and making your shopping experience as convenient as possible.

Whether you have questions about our decorative key trays, vases, product details, an existing order, shipping, returns, or refunds, our customer support team is here to assist you.

How to Contact Us

Customer Support Email: [email protected]

Customer Support Phone: +86 17871146512

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Our customer support team is available during the hours listed above, excluding applicable public holidays.

You may contact us by email outside our business hours. We will review your inquiry during our regular support hours.

What We Can Help With

Product Information

If you have questions about product materials, colors, dimensions, decorative features, or other specifications, please contact us before placing your order.

Order Assistance

For questions about an existing order, please include your order number and the email address used at checkout so we can locate the relevant information.

Shipping and Delivery

If you need assistance with shipping information, delivery updates, or tracking details, our team can help you review your order status.

Returns and Refunds

For return or refund inquiries, please contact our support team and refer to our Return & Refund Policy for the applicable conditions and procedures.

Damaged or Incorrect Items

If you receive an item that appears damaged, defective, or different from your order, please contact us with your order number, a description of the issue, and clear photos when available.

We will review the information and assist you according to our applicable store policies.

Business Information

BRAND: Shopbabaf

LEGAL COMPANY NAME: Gucheng Ximinchang Department Store (Individual Business)

OWNER / REPRESENTATIVE: Jie Li

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 17871146512

WEBSITE: https://shopbabaf.com

BUSINESS ADDRESS: No. 084, Chengnei Street, Gucheng County, Xiangyang, Hubei Province, China

Thank You for Choosing Shopbabaf

We appreciate your interest in our home decor collections and look forward to assisting you with your shopping needs.