Terms of Service

1. Overview

Welcome to Shopbabaf.

This website is operated by Gucheng Ximinchang Department Store (Individual Business), trading under the brand name Shopbabaf.

Throughout this website, the terms "we," "us," and "our" refer to Shopbabaf and its operating business.

Shopbabaf offers an online shopping service through https://shopbabaf.com, including product listings, shopping features, information, and related customer services.

These Terms of Service govern your access to and use of our website and your purchases from our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service, subject to applicable law.

Please read these terms carefully before using our website.

2. Eligibility and Website Use

By using our website, you represent that you have the legal capacity to enter into a purchase agreement under the laws applicable to you, or that you are using the website with the appropriate consent or supervision where required.

You agree to use our website only for lawful purposes.

You must not:

• Use our website for fraudulent or unlawful transactions.

• Provide false or misleading information during checkout.

• Attempt to gain unauthorized access to our website or related systems.

• Introduce malicious software or interfere with website security.

• Copy or exploit website content in violation of applicable intellectual property rights.

• Engage in activities that disrupt the normal operation of our online store.

We may restrict access or take other appropriate action where necessary to address unlawful or abusive activity, subject to applicable law.

3. Products and Product Information

Shopbabaf specializes in decorative home accessories, including key trays, decorative vases, and related home accents.

We aim to provide accurate product titles, descriptions, photographs, prices, and available specifications.

However, product colors and appearance may vary slightly depending on lighting, photography, and individual display settings.

Customers should review the product description, dimensions, materials, available variants, and other relevant information before purchasing.

Product photographs are intended to illustrate the items offered for sale. Accessories or decorative objects shown in lifestyle photographs may not be included unless specifically stated in the product description.

If you have questions about a product, please contact our customer support team before placing your order.

Nothing in this section limits your rights if a product is defective, misdescribed, or otherwise fails to meet applicable legal requirements.

4. Product Availability

All products are subject to availability.

Although we make reasonable efforts to maintain accurate inventory information, availability may change due to order processing, supply conditions, or technical issues.

Adding a product to your shopping cart does not reserve that item or guarantee availability.

If a purchased product becomes unavailable, we will contact you regarding the available options.

Where we cannot fulfill an accepted order, we will arrange an appropriate refund for the unfulfilled item in accordance with applicable law.

5. Pricing and Currency

Product prices are displayed on our website in the currency presented to the customer.

The final amount payable will be shown during checkout and may include applicable shipping charges, taxes, or other disclosed fees.

We aim to keep pricing information accurate.

If a material pricing error is discovered before an order is accepted, we may contact the customer to confirm the correct price or cancel the affected order and return any payment already collected.

We do not guarantee that pricing errors can be corrected after an order has been completed without regard to applicable contractual and consumer protection rights.

Prices and promotions may change for future orders without prior notice.

Price changes will not ordinarily affect orders that have already been accepted, except where permitted by applicable law.

6. Orders and Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After checkout, you may receive an automated order confirmation acknowledging that your order details have been received.

An automated acknowledgment does not necessarily mean that shipment has been arranged.

We may review orders for payment verification, product availability, shipping eligibility, and suspected fraud before fulfillment.

An order becomes accepted when we confirm acceptance or otherwise begin fulfillment, subject to the transaction process and applicable law.

If we cannot accept or fulfill an order, we will notify you using the contact information provided during checkout and arrange any refund owed.

Customers are responsible for providing accurate and complete order information.

7. Payment Methods

Available payment methods are displayed during checkout.

Payments are processed through the payment service providers supported by our online store.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Your payment may be subject to verification, authorization, fraud prevention checks, and other procedures applied by the relevant payment service provider.

If a payment is declined or cannot be verified, the order may not be completed.

Shopbabaf does not ask customers to submit complete payment card credentials through ordinary customer support emails.

For payment-related questions, please contact our customer support team.

8. Shipping and Delivery

Shipping availability, charges, and delivery-related information are governed by our Shipping Policy and the information provided during checkout.

Shipping fees, where applicable, are displayed before the customer confirms payment.

Delivery estimates may vary depending on the destination, selected shipping service, customs procedures, and circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping details.

If an order is delayed, lost, damaged, or delivered incorrectly, please contact our customer support team for assistance.

For additional details, please review our Shipping Policy.

9. International Orders and Customs

International orders may be subject to customs inspections, import regulations, taxes, duties, or other government-imposed charges.

The applicability of these charges depends on the destination and relevant legal requirements.

Any taxes or charges collected during checkout will be included in the displayed order total.

Other charges, if applicable and not collected at checkout, may be assessed by relevant authorities or delivery providers.

Customers should review applicable import requirements before placing an international order.

Nothing in this section overrides mandatory disclosure obligations or consumer rights under applicable law.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled according to our published Return & Refund Policy and applicable consumer protection laws.

Customers who wish to request a return, report a damaged item, or inquire about a refund should contact:

[email protected]

Please include your order number and relevant details to help us review your request.

Return eligibility, shipping responsibilities, and refund arrangements depend on the circumstances and applicable policy terms.

For full instructions, please review our Return & Refund Policy.

Nothing in these Terms of Service excludes or restricts mandatory consumer rights.

11. Order Cancellations

If you wish to cancel an order, please contact our customer support team as soon as possible.

We will review whether cancellation is possible based on the current processing and fulfillment status.

Orders that have already been dispatched may need to follow the applicable return procedure.

Where a cancellation is accepted, any refund owed will be processed using the applicable payment method.

Cancellation requests and related refunds remain subject to applicable law.

12. Product Care and Appropriate Use

Customers should follow the product information and care instructions provided with the purchased item.

Some decorative products, including ceramic vases and trays, may require careful handling to avoid breakage.

Products should be used for their described purpose.

Decorative items should not be assumed to be suitable for food contact, use with water, or other specialized applications unless such suitability is expressly confirmed in the relevant product information.

Customers should keep fragile or breakable items in suitable locations and exercise appropriate care when handling them.

These recommendations do not affect your statutory rights relating to product safety and quality.

13. Website Information and Accuracy

We make reasonable efforts to ensure that website information is accurate and useful.

However, occasional errors may occur in product descriptions, pricing, availability, images, or other content.

When we identify an error, we may correct the relevant information.

If a material error affects an existing order, we will review the circumstances and communicate with the customer about the available resolution.

Corrections to website information will be handled consistently with applicable contractual and consumer protection requirements.

14. Intellectual Property

Unless otherwise stated, the content displayed on our website, including our brand presentation, original text, graphics, website design, and other protected materials, belongs to Shopbabaf or is used with appropriate authorization.

You may use our website for personal shopping and other lawful purposes.

You may not reproduce, distribute, commercially exploit, or modify protected website materials without authorization where such activities would infringe applicable intellectual property rights.

Third-party trademarks and other intellectual property remain the property of their respective owners.

15. Third-Party Services and Links

Our website may use third-party services for hosting, checkout, payments, shipping, analytics, and other business functions.

Some pages may also include links to external websites.

Third-party providers may operate under their own terms, policies, and privacy practices.

We recommend reviewing the relevant terms when using an external service.

Shopbabaf is not responsible for independent third-party services outside our control, except to the extent that responsibility is imposed by applicable law.

16. Customer Communications

When you place an order or contact our customer support team, you may receive communications relating to your purchase or inquiry.

These communications may include order confirmations, payment notifications, shipping information, return instructions, or customer support responses.

You agree to provide accurate contact details so we can communicate with you regarding your order.

Marketing communications, if offered, will be handled in accordance with our Privacy Policy and applicable legal requirements.

17. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, sharing, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge the privacy information provided in that policy.

Where applicable law requires consent or provides specific privacy rights, those requirements and rights continue to apply.

Please review our Privacy Policy for additional information.

18. Website Availability

We aim to provide a reliable and accessible online shopping experience.

However, website access may occasionally be interrupted due to maintenance, technical problems, service provider issues, or other circumstances.

We may make reasonable changes to website functionality to maintain security and improve performance.

We do not guarantee uninterrupted access to every website feature at all times.

This section does not limit any obligations or remedies imposed by applicable law.

19. Limitation of Liability

To the extent permitted by applicable law, Shopbabaf will not be responsible for losses that are unrelated to a breach of our legal or contractual obligations or that are otherwise excluded under applicable law.

We do not seek to exclude or limit liability for fraud, intentional misconduct, or other matters for which liability cannot legally be excluded.

Nothing in these Terms of Service limits mandatory consumer rights or remedies relating to defective goods, misdescription, personal injury, or other protected matters.

Any limitation of liability will apply only to the extent permitted by the laws applicable to the relevant transaction.

20. Governing Law

Shopbabaf is operated by Gucheng Ximinchang Department Store (Individual Business), located in Hubei Province, China.

Except where mandatory laws applicable to a customer's location require otherwise, these Terms of Service and purchases made through our website are governed by the laws of the People's Republic of China.

Orders placed through Shopbabaf are governed by the laws of the People's Republic of China, subject to any mandatory consumer protection laws that apply to the customer.

Nothing in these terms is intended to deprive customers of mandatory consumer protections that cannot legally be waived.

21. Dispute Resolution

If a dispute arises regarding an order, product, payment, delivery, or these Terms of Service, we encourage customers to contact our support team first.

We will make reasonable efforts to review the issue and seek an appropriate resolution.

If a dispute cannot be resolved through direct communication, either party may pursue available legal remedies before a court or other competent authority with jurisdiction under applicable law.

Nothing in this section restricts a customer's right to seek assistance from relevant consumer protection authorities or exercise mandatory statutory rights.

22. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business operations, website functionality, policies, or applicable legal requirements.

Revised terms will be published on this page.

Where required by applicable law, we will provide appropriate notice of material changes.

Changes will not retroactively remove rights or alter accepted orders where prohibited by law.

Customers are encouraged to review the terms relevant to their purchases.

23. Severability

If a provision of these Terms of Service is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permitted.

Any invalid provision will be interpreted or limited only as necessary to comply with applicable law.

24. Contact Information

If you have questions regarding these Terms of Service, your order, or our online store, please contact us.

BRAND: Shopbabaf

LEGAL COMPANY NAME: Gucheng Ximinchang Department Store (Individual Business)

OWNER / REPRESENTATIVE: Jie Li

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +86 17871146512

WEBSITE: https://shopbabaf.com

BUSINESS ADDRESS: No. 084, Chengnei Street, Gucheng County, Xiangyang, Hubei Province, China

Thank you for visiting Shopbabaf and choosing our home decor collections.